Services
Instructional Design and Training
Do you need a customized training course for your users, clients or employees? Maybe you want to introduce a new software or product, change a process or strategy, train new employees or convey some other topic.
The presentation of the training content should be engaging and motivating. An individually designed training concept that uses suitable delivery methods will improve the learning outcome significantly. As a certified and experienced technical trainer and instructional designer, I create training concepts, training materials, and online courses. Learn more about training.
Technical Writing and Documentation
Do you have a new software but nobody knows all of its features because there is no proper documentation? Do you want to document IT service management or business processes but have no time for it? Do you need other texts like product descriptions for your online shop?
The texts should follow your style guide and be well structured. The software or process should be completely and precisely described—easy to read for the target audience. With several years of experience in technical and non-technical writing, I can develop your comprehensible user guide, process documentation, or search engine-optimized (SEO) website content. Learn more about documentation.
(German) Translation
Do you want to make your software or website that you have written in English also available in German speaking countries? Then it’s best to translate the texts to the German language.
The translation should be accurate, free of grammatical errors and readable without noticing that it’s a translation. As a native German speaker and state-certified language teacher in Germany for English and Italian, I’m qualified to translate your text to German. Learn more about translation.
Project Management
Do you have a software project, but your project manager is also a developer who has no time for keeping all the documentation up-to-date? Instead of a project management office, you just need temporary assistance—maybe only for a single project?
The project progress should be transparent and always up-to-date. Certified in Prince2 with several years of experience in managing training projects and also being involved in IT projects, I can provide valuable project management assistance. I am familiar with Prince2, traditional (waterfall) and agile software development methodologies (Scrum), ITIL v3 (Expert Certification), software products like BMC Remedy, ServiceNow, and the BABOK guide. Learn more about project management assistance.